In a recent KMWorld roundtable, I joined other knowledge management (KM) experts to discuss how modernizing KM plays a pivotal role in accelerating digital transformation. As organizations adapt to new tools and remote, cloud-based collaboration, I shared insights on how strong KM practices, supported by information and records management (IM & RM), can prevent sprawl, enhance governance, and ensure critical information is both accessible and secure. The key to effective KM is context—helping teams stay organized, aligned, and empowered to navigate digital workplace challenges with confidence.
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